Lex Consultancy

Technical Business Analyst required for Public Body Research Institute in Dublin 2

This leading government research institute is seeking an experienced professional Technical Business Analyst in the Finance, Policy & Operations Directorate.

Please note that the cover letter and a CV in one document is essential. Candidates must apply before 12 noon (Irish Local Time) on Monday, 17th January 2022.

The Technical Business Analysts (x2) will report to the Information Systems Manager. Applications are sought from innovative and motivated individuals. These are permanent pensionable posts offering a starting salary of €44k, Band D and 29 holidays plus public holidays.

The Information Systems team is responsible for the development and maintenance of the systems that address the body's data and information needs. This includes bespoke grants management and information requirements. The team leads on business process optimisation projects, analysing current business procedures in place in the organisation and identifying opportunities for efficiency and automation. The team leverages available IT tools to provide the required solutions, primarily using the Microsoft suite of applications including Office 365 and SharePoint. In addition, the team is responsible for the development, monitoring and continual optimisation of a cohesive, organisation-wide strategy for the user of data, as a vital asset for strategic and operational decision-making.

The team manages the deployment, administration, and governance of Tableau to support the organisation’s data analysis and visualisation requirements.

Key responsibilities include:

  • Engagement with stakeholders at all levels on complex cross-organisational projects;
  • Analysis of a wide variety of business processes and business problems to maximise organisational benefit, including business/technical requirements documentation, workshop facilitation, mapping ‘as is’ and ‘to be’ states, business process engineering and change management;
  • Develop requirements and model business processes for complex cross-organisational process improvement initiatives;
  • Support programme teams in developing requirements for implementation of research funding programmes and management of user acceptance testing in collaboration with business owners;
  • Perform quality assurance testing of information systems to mitigate risk at an organisational level;
  • Product management of information systems, representing internal and external stakeholders to determine the features required to achieve business objectives;
  • Leverage Office 365 and SharePoint to optimise business processes;
  • Support the implementation of Data Strategy to derive insights and recommendations from corporate data, leveraging analytic tools such as Excel/Tableau;
  • Provide support for internal and external users in relation to information systems;
  • Creation of training material and training of staff in relation to information systems;
  • Ensure compliance with IT policies.

Key Competencies

  • Communications & Influencing
  • Stakeholder & Client Service
  • Problem Analysis & Resolution
  • Project Management
  • Technical knowledge
  • Personal Effectiveness Qualifications and Experience Essential
  • Hold a Third Level qualification in a relevant discipline, or equivalent experience.
  • Proven experience in a similar role.
  • Demonstrable track record in managing complex projects from inception to completion using recognised methodologies, with experience of working in an Agile environment.
  • Experience of leading business process optimisation initiatives and driving best practice in relation to business analysis methodologies including requirements gathering and process re-engineering.
  • Experience of data management throughout the data lifecycle, including data governance and data quality.
  • Practical experience of the management of change, including development of policies, procedures, and work practices, and implementation of same.
  • Good interpersonal skills, able to establish positive relationships with colleagues, external agencies, and suppliers etc.
  • Well-developed presentation and negotiation skills: able to communicate clearly, pleasantly, and confidently with staff and stakeholders both orally and in writing.? Ability to adapt style to different audiences.
  • Strong strategic analytical and evaluative skills, including ability to understand and analyse complex issues and problem and use information to further interest as defined in strategy and working plans.
  • Evidence of implementing IT techniques and procedures.


  • A postgraduate degree in a related discipline
  • Confident in their abilities, can work under pressure and to tight deadlines. Able to work on own initiative and be a self-starter.
  • Experience working in SQL, JavaScript, CSS, XML and HTML.
  • Experience with application configuration within a CMS or similar environment.
    For example, a configuration of fields, creation of workflows, tweaking, and implementation.
  • Hands-on coding involvement in prototypes and proof-of-concept implementations.
  • Role based security in a SaaS environment and experience of Software Development Lifecycle (SDLC).
  • Experience using testing automation/management tools.
  • Good working knowledge of Information Governance.
  • Knowledge of grant administration and financial processes.

A full JD is available for review. Please forward your CV & Cover Letter in one document to register your interest.

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[Technical Business Analyst / #MN16017]

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