Lex Consultancy
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Infrastructure Manager - HEO Grade

This role reports to the Head of ICT of this regulatory body  located in Dublin 2 on all matters pertaining to the work of the section. This appointment will be made at the 1st point of the SEO scale unless you are serving public servant (currently €49,845; but this increases in October). This is non negotiable.  Annual leave is 29 days per annum plus public holidays.

Key responsibilities will include:

  • Provide overall technical oversight of all facets of the organisation’s ICT infrastructure.
  • Overall responsibility for project delivery and development of on-going ICT strategy and innovation in consultation with the sections.
  • Will ensure adherence to OLAs, SLAs and day to day management of external vendors and ICT staff, in meeting organisational requirements.
  • Will be required to advise other sections and senior management on ICT strategy and service development as required.
  • Will ensure on-going security of the organisation's network and data.
  • Will manage the rollout of new hardware, software, and services as required.
  • Will manage the day-to-day activities of a team of two executive officers whose roles cover application and desk side support.
  • Communicate ICT strategy and goals effectively across the organisation.
  • Will liaise with management, vendors and associated stakeholders in developing solutions and manage communication with the user base, practitioners and other associates as required.

Required qualifications and experience:

Experience with the following:

  • Windows Servers 2019/2016, Windows desktop operating systems, Windows 10.
  • Hyper V & VMware.
  • MS Exchange 2016, Office 365, and SMTP Gateways.
  • Supporting applications like financial, collaboration and document management systems.
  • Firewall, Mail filters and other security appliances.
  • Network security principles.
  • Patch Management & Release Upgrade Strategies.
  • Technical Troubleshooting Skills.
  • Backup and Restore technologies.

Strong Knowledge of:

  • Remote Access and Virtual Desktop Technologies and protocols.
  • Public procurement policies and procedures.
  • Data Protection legalisation.
  • Building Management Systems and Facilities Control.

Essential Qualities:

  • Ability to read and digest technical information.
  • Ability to troubleshoot technical issues within multiple systems.
  • Strong attention to detail & project management principles.
  • Strong customer focus, including the ability to manage customer needs and multiple work priorities.
  • Must possess excellent oral and written communication skills.

Substantial and relevant experience in an ICT role within a professional body, a health service provider or similar organisation is essential. A third level qualification in ICT or another related field is also essential.

The following accreditation will be necessary for the role:

  • MCSE accreditation or equivalent.
  • ITIL or Prince 2 certification or equivalent.
  • Cisco accreditation or equivalent.
  • Experience with Microsoft server-side applications, SharePoint, SQL.
  • Microsoft Exchange accreditation and experience in managing Exchange.
  • Virtualisation experience, VMware VCP or MS equivalent accreditation is desirable but not essential.


In order to be considered, please forward a CV & Cover Letter to Michelle Nolan in Lex Consultancy.
Deadline for applications is 21st of September, 2021. Interviews are expected to proceed the week of the 27th of September, 2021.

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[Infrastructure Manager - HEO Grade / #MN15736]

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Call us on +353 1 6633030 and quote job reference #MN15736

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