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Senior Manager, Critical Supplier & Outsourcing

A leading CBI-regulated financial services organisation is hiring a Senior Manager to take ownership of its Critical Supplier & Outsourcing framework.

This is a high-impact senior role at the heart of Third-Party Risk, Outsourcing, Operational Resilience and Regulatory Compliance.

  • Location: Dublin, Ireland
  • Employment: Full-Time, Permanent
  • Working Model: Office-based during training, hybrid thereafter
  • Package: Excellent salary, bonus and benefits
  • Reporting to: Head of Strategy & Governance, Operations & IT

The Opportunity

You will lead the continued development of the organisation's critical supplier and outsourcing framework, partnering with senior stakeholders across Operations, Technology, Risk, Compliance, Legal and Procurement.

This is a role with visibility, ownership and influence — ideal for someone who can combine regulatory expertise with practical third-party risk management.

Key Responsibilities

Outsourcing Framework

  • Own and enhance the end-to-end critical supplier and outsourcing framework.
  • Maintain the Register of Outsourced Functions and Critical/Important Functions (CIFs).
  • Lead supplier governance from due diligence and onboarding through monitoring and exit.
  • Ensure critical supplier contracts meet regulatory, SLA, audit, sub-outsourcing, data protection and business continuity requirements.

Regulatory & CBI

  • Act as a subject matter expert on the CBI Cross Industry Guidance on Outsourcing and operational resilience expectations.
  • Ensure outsourcing arrangements meet Irish and EU regulatory requirements.
  • Manage regulatory submissions, notifications and supporting documentation.
  • Support CBI inspections, internal audits and thematic reviews.
  • Monitor regulatory developments and translate them into practical business requirements.

Third-Party Risk

  • Lead risk-based due diligence across critical and important suppliers.
  • Assess financial, operational resilience, cyber, information security and concentration risks.
  • Develop and maintain supplier risk-tiering methodologies.
  • Monitor supplier performance against SLAs, KPIs and risk indicators.
  • Oversee supplier incidents, disruptions and failure events.
  • Assess sub-outsourcing and supply-chain concentration risk.

Governance & Stakeholders

  • Prepare Board and Committee reporting on outsourcing and supplier risk.
  • Provide expert challenge through outsourcing governance forums.
  • Advise business units on new and renewing outsourcing arrangements.
  • Build strong relationships across Operations, Technology, Risk, Compliance, Legal and Procurement.
  • Drive delivery and framework improvements without direct line authority.

What We're Looking For

Essential

  • 6+ years' experience in outsourcing, third-party risk, operational risk, supplier risk or a related financial services function.
  • Hands-on experience managing or enhancing a critical supplier or outsourcing framework in a regulated environment.
  • Strong knowledge of the CBI Cross Industry Guidance on Outsourcing.
  • Good understanding of outsourcing, third-party risk and operational resilience requirements.
  • Experience overseeing ICT and cloud service providers in a regulated environment.
  • Strong supplier due diligence, risk assessment and governance experience.
  • Excellent regulatory documentation and Board-level reporting capability.
  • Strong senior stakeholder management and programme delivery skills.

Desirable

  • Experience with DORA and ICT third-party risk management.
  • Irish financial services experience across banking, insurance, MiFID or payments.
  • Corporate banking, asset management or fund administration experience will also be considered.
  • Knowledge of EBA Outsourcing Guidelines and ESMA requirements.
  • CBI supervisory, thematic review or regulatory inspection experience.
  • Experience with concentration risk assessment.
  • Exposure to third-party risk or operational resilience platforms.
  • Relevant qualifications such as IRM, QFA, CFA, CTPRP or CTPRA.

Package & Working Arrangements

  • Excellent salary
  • Competitive bonus
  • Excellent benefits package
  • Dublin-based
  • Office-based during training
  • Hybrid working thereafter
  • Full-Time, Permanent
  • High-visibility senior leadership role

Interested?

If you're an experienced Third-Party Risk, Outsourcing, Supplier Risk or Operational Resilience professional looking for a senior opportunity with real ownership and visibility, we'd like to hear from you.

For a confidential discussion about the role, contact Richard Minchin at the Lex Consultancy team.

All enquiries will be treated in the strictest confidence.

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[Senior Manager, Critical Supplier & Outsourcing / #RM20201]

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