A fantastic opportunity has arisen for a Senior Individual Giving Executive to join this company, a leading charity organisation based in Dublin 7.
As the Senior Individual Giving Executive, you will work closely with the Individual Giving Manager on various projects and direct marketing campaigns to increase income for the organisation.
This is a FTC for approx. 12 months with extension or permanent contract possibility.
Responsibilities:
- Manage end-to-end project management for Direct Marketing communications and appeals.
- Coordinate all aspects of the project from brief creation to data segmentation, to content development, to print & post management.
- Liaise with stakeholders internally and externally to ensure campaigns are delivered on time and to agreed specification.
- Conduct regular report and post-campaign analysis on campaigns with a view to continuously improving response rates, average gifts and return on investment.
- Research and develop new innovative ways to maximise revenue via various channels – direct mail, electronic direct mail, telemarketing, social media, etc.
- Lead in the development of donor journeys (donor acquisition, donor retention, reaped gift, etc.) by a continued implementation of an individual giving communication programme to nurture and deepen relationships.
- Champion the use of the CRM database, ensuring high-quality data entry and tailored data segmentation for campaigns and reporting.
- Support on processing, recording, and acknowledging all donations; online payments, direct debits, standing orders, and bank lodgements.
- Support on daily office duties; filing, petty cash, shredding, franking post, etc.
- Collaborate across fundraising, supporting other teams with their objectives.
- Support the Individual Giving Manager in creating a positive and empowering team culture.
- Work out of office hours to assist with the successful delivery of fundraising events, etc.
Requirements:
- Minimum 3+ years of experience in fundraising, marketing, communications, or project coordination.
- Excellent planning and organisational skills with proven ability to manage multiple projects, prioritise time and resources and thrive in a fast-paced, dynamic working environment.
- Experience with the inputting of data, quality control, and extraction of data on Salesforce or a similar CRM.
- Experience with creation and management of EDM campaigns and audiences on Mailchimp, Campaign Monitor or similar.
- Ability to work varied hours, including some evening and weekend commitments.
- Experience of working in fundraising and/or the non-profit sector.
- Experience in database analysis and management, ideally Salesforce or another CRM platform.
- Passion for helping people, with the ability to work in an agile environment with a problem-solving attitude.
If you meet the requirements, please send your CV to Ellen via the enclosed link.