Member & Digitisation Support Executive

A leading membership body are seeking a Member and Digitisation Support Executive to join their team.
The successful candidate will provide high-quality support and guidance as they apply best practice in their profession. You will play a key part in advancing the organisation’s digital strategy, supporting policy development, and contributing to the delivery of data-driven insights and resources that enhance member value. Strong experience in full Microsoft Suite including Power BI required.

There is a 3 day onsite requirement in their centrally located offices in Dublin 2.

Key Duties & Responsibilities to include:

• Act as first point of contact for members, addressing queries on professional practice and standards.
• Monitor changes impacting members and support the development of practical guidance and resources.
• Draft policies, guidelines, and member communications on digitisation, sustainability, and related programmes.
• Contribute to research and policy projects, supporting the production of data-driven submissions, reports, and publications.
• Assist in gathering and analysing member data to inform organisational priorities and policy positions.
• Support the development of guidance documents to help members navigate emerging industry trends
• Collaborate with colleagues across the organisation to support the implementation of the digital strategy.
• Assist with the design and delivery of digitisation initiatives that add value to the member experience.

• Strong communication skills with the ability to liaise effectively with members and stakeholders.
• Excellent writing ability, with experience drafting clear policies, guidance documents, and communications.
• Analytical mindset with proficiency in handling data, surveys, and CRM systems.
• Ability to work collaboratively across departments and build strong professional relationships.
• Organised and detail-oriented, with strong time management skills.
• Interest in digital transformation, sustainability, and professional standards.

Qualifications & Experience

• Third-level qualification in a relevant field (e.g., policy, communications, digital transformation, data analysis, or related discipline).
• Experience in drafting policy documents, reports, or guidance materials.
• Competence in digital tools, CRM platforms, and survey design/analysis.
• Previous experience in a membership organisation, professional body, or similar environment is desirable.
• Knowledge of digitisation, sustainability, or professional standards (advantageous but not essential).

Please submit your cv to Anne Marie in Lex Consultancy today