A leading education body in Dublin 18 is seeking a Head of Learning Experience and Operations to lead the operational delivery of its executive education portfolio.
This senior role will ensure programmes are delivered seamlessly, experienced exceptionally by participants and clients, and continuously improved through data, feedback and strong operational leadership.
You will oversee the end-to-end execution of programmes, manage operational teams, coordinate faculty and stakeholders, and ensure the highest standards of quality and service across all programme provision.
Key Responsibilities
- Lead the end-to-end operational delivery of executive education programmes
- Ensure seamless coordination between faculty, learners, clients and internal teams
- Drive exceptional participant and client experiences across all programmes
- Monitor programme performance using data, dashboards and feedback insights
- Lead planning, scheduling, risk management and programme administration
- Oversee programme budgets, costs and resource allocation
- Improve operational systems including LMS, scheduling and programme management tools
- Lead and develop a high-performing operations team
- Identify opportunities for continuous improvement and client relationship growth
About You
- Degree in education, business, operations or a related field
- 7–10 years’ experience in programme management, education operations or similar environments
- At least 3 years’ leadership experience managing teams and operational delivery
- Strong project management and organisational skills
- Experience using data, reporting and performance metrics to drive improvement
- Comfortable working across academic, operational and client-facing teams
This is an opportunity to lead the delivery and continuous improvement of high-impact executive education programmes, working closely with senior leaders, faculty and organisational clients.
Salary: €80,000 – €90,000 plus benefits.
To apply, please send your CV to Richard Minchin on the Lex Consultancy team.