Donor Care Executive – Temporary Role
Dublin 7, Ireland
Temporary role until the end of January
€16.15 per hour
Are you detail-oriented, donor-focused, and passionate about making a difference?
Our client, a well-established charity, is seeking a Donor Care Executive to join their fundraising team on a temporary basis. This is an excellent opportunity for someone with experience in customer service, donor care, fundraising or administration who enjoys working with people, data and systems.
Key Responsibilities
- Provide excellent donor care by responding to queries professionally and efficiently.
- Process donations and maintain accurate donor records.
- Update and maintain CRM databases, ensuring a high level of accuracy.
- Issue donor acknowledgements and support regular donor communications.
- Assist with fundraising campaigns and donor engagement activities.
- Liaise with internal teams to ensure a smooth and positive donor experience.
- Provide general administrative support to the fundraising team as required.
Key Requirements
- Previous experience in customer service, administration, donor care, fundraising or a similar role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy when working with data and databases.
- Good organisational skills with the ability to manage competing priorities.
- Confident using IT systems and Microsoft Office.
- A professional, friendly and empathetic approach.
- Ability to work effectively as part of a team.
Previous experience working within the charity or not-for-profit sector, or experience using a CRM system, would be advantageous.
If you are passionate about providing excellent service and would like to contribute to an organisation making a real difference in the community, we would love to hear from you.
If you are interested in this opportunity, please email Tara in Lex Consultancy.