This Corporate Services organisation in Dublin 2 is currently seeking an experienced Credit Control Manager to lead the credit control function. This is a fast-paced role in managing our cash operations and ensuring the collection and allocation of client payments.
Principal Responsibilities:
- Manage large client base and ledger.
- Maintain and improve debtor days.
- Minimise bad debt by implementing efficient and effective practices
- Liaise with Department managers to ensure timely collection of outstanding debt.
- Liaise with clients and internal departments on any accounts receivable queries and ensure that they are resolved in a timely manner.
- Weekly and monthly cash receipts reporting.
- Weekly and monthly debtor & KPI reporting.
- General credit control duties.
- Ensure that customer requests for copy invoices and statements are sent to customers in a timely fashion.
- Implementing effective credit control processes across the firm while promoting a best practice ethic.
- Proactively contact clients and internal contacts for prompt collection or resolution of queries.
- Take ownership in resolving issues/queries around unpaid invoices - escalate where necessary, monitor progress and pursue until resolve.
- Working with cash applications team to ensure payments are posted correctly and promptly
- Maintain up to date and accurate client correspondence/contact activity.
Requirements:
- Minimum 6 years’ experience as a Credit Controller
- Proficiency in Microsoft Office including Excel and Word.
- Excellent time management skills – ability to work within tight reporting deadlines.
- Excellent verbal & listening skills.
- Excellent client management/relationship skills.
- Ability to influence prompt payment.
- Self-motivated, creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
- Must have attention to detail with an eye for accuracy.
- Be willing to complete ad hoc tasks and projects as they arise.
- Flexible and responsive to changes that may arise as the role develops.
- Willing to work co-operatively with others to achieve common objectives.
- Ability to prioritise and manage a challenging workload whilst maintaining a high level of client service and satisfaction.
- Excellent interpersonal & team work skills cultivating long term relationships at all levels in the organisation.
- Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts & improving cash collection.
Full time permanent role. Role will initially be office based and hybrid after initial training period. Salary €60k plus excellent bens package
To apply please mail in your CV via the web link