Branch Operations Officer - Residential Property Company
Onsite | Dublin 18 | Permanent
We are seeking a confident, proactive, and detail-oriented Branch Operations Officer to join a busy and dynamic residential property team in Dublin 18. This is a fantastic opportunity for someone with strong administrative experience who thrives in a fast-paced environment and is passionate about delivering excellent customer service.
In this role, you’ll support daily branch operations and act as a key point of contact for client queries, property appointments, and marketing coordination. From preparing marketing materials and compliance documentation to managing internal systems and ensuring seamless front-of-house support, you’ll play a central part in the smooth running of a high-performing team.
What’s on Offer:
- A permanent full-time role in a well-established property team
- Excellent benefits
- Supportive, professional, and collaborative working environment
Key Responsibilities:
- Act as the first point of contact for client queries via phone, email, and online platforms
- Coordinate appointments for viewings and valuations
- Prepare marketing collateral, newspaper ads, brochures, and online listings
- Maintain compliance and documentation accuracy
- Liaise with internal teams including Accounts and Marketing
- Support the preparation for Saturday viewings, i.e. print viewing schedules, prepare brochures, organise keys and alarm codes for part-time viewing
- Support with overall branch administration
About You:
- 2–3 years' experience in a fast-paced administrative role
- Strong MS Office skills (particularly Word and Excel)
- Excellent telephone manner and interpersonal communication
- Highly organised with an eye for detail and the ability to multitask
- Self-motivated, professional, and a collaborative team player
This is a permanent role with a supportive and ambitious team, offering the chance to build a career within a well-established and reputable property group.
Interested in learning more? Apply now!