Clerical Officer: Administrative Coordinator - Regulatory Body
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Dublin 2 (Onsite 2 days per week)
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2 Year FTC with a view to permanency
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Flexitime, Pension, 22 days Annual leave
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Salary: €31, 118
 
We are seeking an organised and detail-oriented Administrative Coordinator to join our client’s Document & Case Management team. This role provides essential administrative and coordination support to ensure the smooth running of a defined caseload.
You will be responsible for case creation, scheduling, and coordination of documents for submission as part of department procedures. This is a back-office, administrative role.
Key Responsibilities
Operational & Administrative Support
- Provide end-to-end administrative support including, case creation, scheduling, management, document control, filing, query management, etc.
 - Manage documentation, track deadlines, and assist with the preparation and collation of reports.
 - Process applications effectively through an IT system, adhering to strict timelines.
 - Maintain accurate records and clear tracking of your workload.
 - Liaise with colleagues and external partners to ensure timely distribution of documents and feedback.
 - Respond to incoming queries, ensuring efficient issue resolution and excellent customer service.
 
Key Competencies
- Organisation & Prioritisation: Ability to manage multiple tasks, deadlines, and competing priorities effectively.
 - Attention to Detail: High accuracy and quality in documentation and data handling.
 - Communication Skills: Clear, professional, and confident communication with colleagues and external partners.
 - Teamwork: Collaborative and supportive approach to working within a multidisciplinary environment.
 - Problem Solving: Proactive in identifying issues and contributing to practical solutions.
 - Adaptability: Comfortable working in a dynamic, evolving environment with changing priorities.
 - Confidentiality & Integrity: Strong awareness of data protection and information governance principles.
 
Experience & Qualifications
Essential:
- At least one year of experience in an administrative, coordination, or operations support role.
 - Strong planning, organisation, and multitasking skills.
 - Excellent written and verbal communication abilities.
 - High proficiency in Microsoft Office (Word, Excel, Outlook).
 - Proven ability to work effectively both independently and as part of a team.