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Regulatory Executive

We are recruiting for a Regulatory Executive on behalf of our client, a regulatory body in Dublin 2. This is a 6 month temporary position at executive officer level, €31,384 Pro Rata. Our client operates a hybrid working model and staff are currently required to be onsite for 2 days a week.

Key Responsibilities: 

  • Assist and support the team in achieving the objectives of the team.
  • Administer, support and monitor team or project activities.
  • Contribute to the operation and development of policy and guidelines.
  • Keep up-to-date with all relevant policies, processes and procedures.
  • Prepare and compile documentation and reports for both internal and external stakeholders.
  • Progress project related tasks as required.
  • Help maintain and develop strong relationships with external stakeholders.
  • Attend team and organisation-wide meetings, governmental briefings and events or any other meetings as required.
  • Respond to queries and concerns from various stakeholders and liaise with other parts of the organisation to ensure queries are dealt with appropriately.
  • Be the first point of contact to receive and record complaints and concerns.
  • Support the management of the complaints caseload.
  • Assist in the development of the customer relations function of the organisation.
  • Be the first point of contact for all incoming calls.
  • Research current best practice and propose evidence-based solutions to improve internal systems.

Key Criteria:

Candidates must have:

  • Minimum 3 years of professional work experience
  • Practical knowledge of Microsoft Office
  • Excellent communications skills and attention to detail

If you meet these requirements, please submit your CV to Sarah in Lex Consultancy today.

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[Regulatory Executive / #SF16357]

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