Responsibilities

Letting of vacant property and ensuring that systems are thoroughly kept up to date and accurate for all lettings and rental data
Tenant Management namely meeting prospective tenants, conducting viewings and negotiating rental offers, completing applicant vetting requirements
The role will involve dealing with conflict situations and the candidate must demonstrate confidence and be able to deal with these in a professional and efficient manner
Providing weekly client reports
Dealing with all rental arrears management and reporting to client
Responsible for RTB registrations and attendance at arbitrations where required
Carry out property inspections
Ensuring all enquires are responded to in line with agreed service levels
To coordinate with 3rd party contractors as required
In conjunction with management- carrying out regular rent analysis of the local market
Co-ordinating the online marketing of available apartments in conjunction with the Marketing Team
Provide first class customer service to residents and applicants
Ensuring compliance with Residential Tenancy Act 2004, Health & Safety Legislation, Fire Services Act 1981, Occupiers Liability Act 1995, Waste Management and Litter Pollution Acts and Data Protection Act.
Ad-hoc projects provided by Management

Skills, Knowledge and Experience

A valid C&D license
Must have the ability to learn and implement a new computer system
Must be Word and Excel proficient
Strong interpersonal skills
A fundamental understanding of landlord/tenant relationships and property law in this jurisdiction is essential.
Ability to handle multiple tasks
Excellent communication skills displaying sensitivities to and understanding of residents’ needs
A team player
Good communicator and negotiation skills
Understanding the importance of achieving deadlines and ensuring quality output
Pragmatic approach to problem solving
A minimum of two years relevant experience.

If you meet the requirements, please send your CV to Ellen via the enclosed link.