Lex Consultancy
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Business Operations & Performance Manager

Exciting opportunity to join the Administrative and Workplace Services team within a Global Consultancy Firm. Your role is to lead and manage a team of Executive Assistants and Team Leads.

Reporting into the Head of Administrative and Workplace Services, you will be tasked with delivering a high performing Executive Assistant team, focused on training and development, team culture and effective portfolio management. It is a hybrid working environment. Competitive salary and benefits package on offer.

Your Key Responsibilities

  • Leading a team of 37 Executive Assistants and 9 Team leads
  • Responsible for the service delivery model for the Executive Assistant team
  • Managing the counselling family for the team in supporting on the job performance, personal and career development
  • Leading the recruitment process for the team
  • Acting as a primary point of contact for all Partner / Executive queries and escalations
  • Management of complex calendars and scheduling requirements
  • Enhancing the service delivery model through working with the Partner group and the team to gain a better understanding of the support requirements
  • Understanding the business priorities and responding appropriate manner
  • Participating in wider projects / initiatives where appropriate

You must have

  • Proven work experience aligned to the responsibilities of this role
  • Excellent communications skills
  • Teaming mentality with people management/engagement experience
  • Proven leadership ability
  • Problem solving approach
  • Familiarity with business and financial principles
  • Time management skills that allow you to coordinate multiple competing tasks
  • A solution focused mind-set and working style
  • Focus on delivering great stakeholder experience, every time

Please submit your cv to Anne Marie in Lex Consultancy or call for a discreet chat.

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[Business Operations & Performance Manager / #AM16721]

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